019110: KCSL have provided customers with a new general Courier Neo Option

Courier Neo is not enabled by default.

Please email Development for more information.
Note: there will be additional costs involved if this option is enabled.


Overview

KCSL have provided customers with a new general Courier Neo Option.

Specification

A new drop-down option, “Note Choice”, allows users to determine which note from an order will be sent to the courier. The options are as follows:

  • Hierarchy: when selected, Khaos Control will look through each of the notes and use the first one that it finds where data is present. The order that is followed is:
    • Courier Note > Invoice Note > Picking Note.
    • If no valid data is found in any of the note sections, then it will revert to “No Note”. This option will display “No Special Instructions” as the exported instructions.
  • Courier Note: when selected the system will export data from the Courier Note section in the [ Sales Orders | Addresses ] screen.
  • Invoice Note: when selected the system will export data from the Invoice Note section in the [ Sales Order | Notes ] screen.
  • Picking Note: when selected the system will export data from the Delivery Note / Picking List Note section in the [ Sales Order | Notes ] screen.
  • No Note: when selected the system will not use any of the above fields and will export “No Special Instructions” in the exported courier data.


Note: This modification to Courier Neo will show for all couriers but the only couriers that are affected by this change in behaviour are as follows:

Configuration

An update and a changelog will be applied as a part of this development. Other configuration steps are as follows:

  1. Open [ System Data | Couriers ].
  2. Right click a courier > Configuration.
  3. A new option “Note Choice” can be used to set the note that will be exported as the Instructions.

Usage

Once configured, when assigning a Sales Order to a courier the selected note will now be exported as the “instructions” (value name may vary between integrations).

See Also

Visit KhaosWikiX at http://wiki.keystonesupport.net/wiki_kcx/ to see the following:

Contact the Khaos Team