Difference between revisions of "How To: Create a new Communication Log entry against a Sales Order"
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Revision as of 16:45, 17 September 2014
- In the Sales Order open the
[ CRM | Comm Log ]screen.
- Right click and from the context menu select New Comm Log Entry...
- In the Comm Log Entry Dialog:
- Add a description in the Desc field.
- Add any response.
- Make changes to the dates and times if appropriate.
- Add a CRM Type.
- Click on OK.
Note: besides appearing in the
[ Sales Order | CRM | Comm Log ] screen, the entry will also appear in the
[ Customer | Detail | CRM | Communication Log ] screen complete with the sales order number in the Src Code field.