How To: Use a Credit Note in a Sales Order

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Create the Sales Order following the procedure in How To: Create a New Sales Order.

  1. Move to the [ Sales Order | Payment ] tab.
  2. Drag and drop the credit note from the area under the payments grid onto the payment line in the payment grid.
  3. Press Ctrl+S or click the disk icon is the button bar's SAVE button    to save if the credit note fully covers the order value

Drag the Credit Note from the bottom payment grid onto the payment line in the top payment grid

If the order value is not fully covered, click BtnNewItemOld.jpg above left of the payments grid.

  1. Click on the newly created line and enter payment details for the remainder of the payment.
  2. Press Ctrl+S or click the disk icon is the button bar's SAVE button    to save the order.

See Also

Visit KhaosWikiX at http://wiki.keystonesupport.net/wiki_kcx/ to see the following:

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