How To: Use the Credit Note options in Sales Summary - Filter sets
The Credit Note checkboxes in the button in Sales Summary allows the user to refine their results by:
- Excluding credit notes and just viewing sales.
- Showing only credit notes.
- Combining credit notes and sales to show the balance of credits plus sold stock items.
The button in the following screens in Sales Summary have the Credit Note checkbox options:
-
[ Best Sellers ]
-
[ Customers ]
-
[ Invoices ]
- Combine disabled. -
[ Sale Source | Main ]
- Combine disabled. -
[ Keycodes ]
- Combine disabled.
In the following examples the Customers screen is used.
Credit Notes - no checkboxes ticked
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Shows both credit notes and sales.
Credit Notes - Exclude ticked
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Shows only sales.
Credit Notes - Show Only ticked
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Shows only credit notes.
Credit Notes - Combine ticked
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Shows the combined balance of sales and credit notes.
Credit Notes - Combine ticked where the customer has returned all items they have purchased
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Shows the combined balance of sales and credit notes, in this case the customer has returned all the items that they purchased.
Note: the total number of sales may include items sent out as a return exchange, for example:
- Return -2
- Sold 12 which includes the two items sent out in exchange for the return
- Combined 10
- Sold 12 which includes the two items sent out in exchange for the return