Web Services Overview
Table Of Contents
Web services allow Khaos Control to exchange information automatically with websites and other online systems.
While the technical definition can be quite complex, most Khaos Control users simply need to know that web services enable data to move between their website and Khaos Control without manual intervention.
How Web Services Work
A web service running on your Khaos Control server can receive information from your website automatically, 24 hours a day, 7 days a week.
For example, when a customer places an order on your website, the web service can immediately send the order details into Khaos Control.
These orders are then added directly to the Sales Invoice Manager Staged Processing screen, ready for your team to review and process.
What Can Web Services Be Used For?
Khaos Control web services support a wide range of website integration features.
Stock Availability Updates
Web services can provide your website with live stock availability information.
This allows your website to:
- Display messages such as "Buy Now - only 5 left".
- Show out-of-stock notifications.
- Suggest alternative products using configured cross-sell items.
- Improve the customer shopping experience with up-to-date stock information.
Website Categories and Product Management
Web services can be used to maintain website category structures and product listings.
This helps keep your website aligned with the category and stock information stored in Khaos Control.
Examples include:
- Updating website category trees.
- Managing product assignments within categories.
- Synchronising product information between systems.
Marketing and Enquiry Capture
Web services can also receive information submitted through your website, such as:
- Catalogue requests.
- Product enquiries.
- Newsletter subscriptions.
- Requests to receive special offers and promotional emails.
This information can then be processed within Khaos Control without manual data entry.
Benefits of Using Web Services
Using web services can help to:
- Reduce manual administration.
- Improve data accuracy.
- Speed up order processing.
- Keep website stock levels up to date.
- Automate website integrations.
- Ensure customer information is received immediately.
Technical Documentation
More detailed technical information is available within the Khaos Control Integration Guide.
If you are updating, redesigning or replacing your website and require technical integration documentation for your web developers, please contact the Khaos Control Development Team.