How To: Delete an Item from an existing Subscription
Table Of Contents
You can remove individual items from a subscription at any time. This is useful when a customer no longer requires a product or service that is currently included in their subscription.
Remove a Subscription Item
- Open the subscription you want to update by double-clicking it in the Subscriptions List screen.
- Enter edit mode.
- Select the item you want to remove from the subscription.
- Delete the selected line from the subscription.Note: If you green-select multiple items before deleting, Khaos Control will ask you to confirm that you want to remove more than one item. Click Yes to continue.
- Save the subscription.
Additional Information
- Removing an item only affects the selected subscription line.
- Multiple items can be removed at the same time by green-selecting the required lines before deleting them.
- Always save your changes to ensure the subscription is updated successfully.