Sales Orders Addresses Tab

Sales Orders associated pages pages icon Sales Order Overview pages icon Sales Orders "How Tos"

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For the Other Action Menu options (press F9 or the Other Actions Menu on the Button Bar) see Sales Orders Other Actions Menu.

The [ Sales Orders | Addresses ] tab contains the address to which the order will be delivered and an invoice address which can be different. This tab consists of four areas:

The sales order grid is common to all sales order detail tabs.

Note: if you have eBay's Global Shipping Program (GSP) enabled and if there is a Ship To Address assigned (via Order Import) to the Sales Order it will be displayed in the Ship To panel to the right of the Delivery Address. This panel is Hidden unless this option is enabled and being used with a Ship To address. If you don't want to use the Ship To address then untick the 'Use Ship To Address' checkbox.

Invoice Address

The Invoice contact and address defined here will populate all Invoices for this sales order. The Invoice contact and address can be defined through the following options:

  • Invoice Contact: this dropdown list contains all contacts available for this customer and is sorted alphabetically.
  • Name checkbox:
    • TICKED: When ticked, both the invoice contact and invoice company name will be printed on the delivery note and sales invoice reports.
    • UNTICKED: When unticked, only the invoice contact will be printed on the delivery note and sales invoice reports.
      Notes:
  1. The above refers to reports that have not been modified/customised. The ticked and unticked functionality may differ depending on your report setup.
  2. Unticked the Company Name will not be printed on any Address Labels printed for the order's associated Invoices from the Address Labels button button in the [ Sales Invoice Manager ] screen.
  3. This option is affected by the Show Name option in [ System Data | Company Classes ] which can prevent the Company Name from printing on the following documents; Invoices, Credit Notes and Delivery Notes.
  • Invoice Address: by default the address set as invoice in the customers record [ Customer | Detail | Address ] tab will initially populate this field. The address can be changed by dragging an address from the Delivery Address Choices grid.
    Note: the user can mix and match names and address.

Note: to change the country double-click on the country code field.

Delivery Address

If the title is RED then it means there is another sales order in Khaos Control that has not been issued, which is using this same delivery address. The system is warning that if the address is changed it will update the customer record and all future orders.

The Delivery contact and address defined here will populate all Delivery notes for this sales order. The Delivery contact and address can be defined through the following options:

  • Name checkbox: if ticked the contact name will be displayed on the Delivery Note, if unticked only the company name will be displayed.
    • TICKED: When ticked, both the delivery contact and delivery company name will be printed on the delivery note. Only the company name will appear on the sales invoice.
    • UNTICKED: When unticked, only the delivery contact (not the company name) will be printed on the delivery note and sales invoice reports.
      Notes:
      1. The above refer to reports that has not been modified/customised. The ticked and unticked functionality may differ depending on your report setup.
      2. This option is affected by the Show Name option in [ System Data | Company Classes ] which can prevent the Company Name from printing on the following documents; Invoices, Credit Notes and Delivery Notes.
  • Delivery Contact: this dropdown box lists all contacts available for this customer and is sorted alphabetically.
  • New Delivery Contact BtnNewItemOld.jpg (New Item) button: The user can create a new delivery contact against the currently selected delivery address. The system will prompt the user whether they do want to create a new contact against the current address.
  • Delivery Address: by default if there is no alternative delivery contact setup against the customer, the address set as invoice in the [ Customer | Detail | Address ] tab will initially populate this field. If there is a delivery address setup it will be used first. The address can be changed by dragging an address from the Delivery Address Choices grid.
  • New Delivery Address BtnNewItemOld.jpg (New Item) button: the user can create a new delivery address against this company.
  • Postcode Lookup Postcode lookup button button: opens the postcode lookup so users can search for new addresses using the Royal Mail postcode lookup, if enabled.

Note: The user can mix and match names and addresses.

  • BtnNote.jpg toggles display of secondary address options for either the Invoice or Delivery address:
    • O: if set, reports will use the Organisation instead of Company Name for example on Invoice / Despatch Notes and Picking Tickets.
    • Ln: the company's longitude which can be exported in the Company XML file.
    • Lt: the company's latitude which can be exported in the Company XML file.

Delivery Address Choices

Delivery addresses held against the customer record are displayed here. It is possible to drag a customer address from here and drop to overwrite either the displayed invoice address or delivery address.

Courier Note

Courier notes can be added to the currently selected Delivery address. These notes are in addition to the Delivery notes but are only displayed by certain couriers who can support additional note. Once a courier note is assigned to a delivery address, it is automatically populated when the delivery address is next used on an order. if you wish to edit this further, it must be done in the sales order itself.

See Also

Visit KhaosWikiX at https://support.khaoscontrol.com/wiki_kcx/ to see the following:

Contact the Khaos Team