How To: Delete Customer From Telesales Call List
Table Of Contents
If a customer no longer needs to appear on a telesales call list, you can remove the call list assignment from their customer record. This article explains how to remove a telesales call list entry and save the changes.
Steps
- Load the required customer record.
- Press Alt + E or click Edit to enter edit mode.
- Select the telesales call list entry you want to remove from the grid.
- Click the black cross button to delete the selected call list entry.
- Press Ctrl + S or click Save to save the customer record.
Additional Information
- Removing a telesales call list entry only removes the assignment from the selected customer.
- Changes are not applied until the customer record has been saved.
- Check that the correct call list entry is selected before deleting it.