Courier Options Dialog - Despatch Bay

Despatch Bay integration is not enabled by default.

Please email Development for more information.
Note: there will be additional costs involved if this option is enabled.

The Courier Options dialog allows the user to configure attributes for different couriers, the options will be different for each courier. You can copy the details from an existing courier to another similar one.

To load the Courier Options dialog, open [ System Data | Couriers ] screen, focus on the courier, right-click and select Configure from the context menu. For each option there is an explanation about what is does.

Notes
Nominal Weights can only be used on Boxes (at present). Nominal weights should be in base Khaos Control weight and will be modified by the weight scaling. The system will use:

  1. Actual Weight
  2. The consignment weight (items postage or average weight.)
  3. Nominal Weight

Name Description Notes
API UsernameUsername provided by Despatch Bay
API KeyKey provided by Despatch bay.
Service IDDespatch Bay Service ID to use with this courier.
Collection Company NameCompany name to provide to Despatch Bay as the collection company name.
Collection Contact NameContact name to provide to Despatch Bay as the collection contact name.
Collection EmailYour company email address.
Collection PhoneYour company phone number.
Collection Address Line 1First line of your collection address.
Collection Address Line 2Second line of your collection address.
Collection TownTown of your collection address.
Collection PostcodePostcode of your collection address.
Collection CountyCounty of your collection address.
Collection Country CodeTwo character country code of your collection address.
Parcel DescriptionDescription of the contents of the parcel.
Parcel HeightHeight of the parcel packaging used when the invoice has not been packed in boxes.
Parcel WidthWidth of the parcel packaging used when the invoice has not been packed in boxes.
Parcel LengthLength of the parcel packaging used when the invoice has not been packed in boxes.
Label FormatRequested label format which can be pdf or png_base64.
Label LayoutRequested label layout, this can be 1A6, 1A4 or 2A4.
Label PathPath to output the label to. If it is blank, the label will be printed but not saved.
Printer NamePrinter name in Windows to send the labels to.
Enable Raw Dump XMLEnabling the dumping of XML Requests.
Weight ScaleThe weight against your shipments will be multiplied by this scaling factor before sending to the courier. For example, if you store weight in grams, multiply by 0.001 to covert to KG.
Nominal WeightIf this value is set, when your shipment has no weight set against it, then this nominal weight will be used instead. Use if your courier classifies parcel as thought they all have an agreed weight. Please use the system weight used throughout Khaos Control.This is then scaled by the weight Scale.Note that it can only be used when packing boxes.
Dimension scaleThe dimensions against your shipments will be multiplied by this scaling factor before sending to the courier. For example, if you store dimensions in meters, multiple by 100 to covert to cm.
Requires Consignment RefTicked, Sales Invoice cannot be moved past the Shipping stage unless the Consignment(s) have a Consignment Ref.

See Also


Did you find this article helpful?