Force stock items to send up their levels to channels

Allow stock items to force sending up their levels is not enabled by default.

Please email Development for more information.
Note: there will be additional costs involved if this option is enabled.

Channels 2.0 includes functionality that allows you to manually mark stock items for update. This forces the selected stock levels to be sent to your connected sales channels the next time the Sync Broker task runs.
This can be useful if stock levels appear out of sync or when you want to trigger an immediate stock update without making changes to the stock record itself.

Mark Stock Items as Changed from the Stock List

Use this method to mark individual stock items directly from the Stock List screen.
  1. Open a Stock screen (show me how).
  2. Open the [ Stock | List ] screen.
  3. Green-select the stock item or items you want to update.
  4. Right-click and select:
    Main Actions > Mark Stock Items as Changed
The selected stock items will be queued for update.
Note: The stock levels will be sent to the channel the next time the Sync Broker task runs.

Mark Stock Items as Changed from Channels 2.0

You can also trigger stock updates from the [ Channels | Detail | Stock ] screen.
The behaviour depends on the Stock to Upload setting and whether stock items are selected.

When Stock to Upload Is Set to "Upload Specified Items"

If Items Are Green-Selected

  1. Right-click within the grid.
  2. Select Mark Stock Items as Changed.
When the Sync Broker task next runs, only the selected stock items will have their stock levels updated.

If No Items Are Green-Selected

  1. Right-click within the grid.
  2. Select Mark Stock Items as Changed.
When the Sync Broker task next runs, all stock items associated with that channel will have their stock levels updated.

When Stock to Upload Is Set to "Upload All Items"

If Items Are Green-Selected

  1. Right-click within the grid.
  2. Select Mark Stock Items as Changed.
When the Sync Broker task next runs, only the selected stock items will have their stock levels updated.

If No Items Are Green-Selected

  1. Right-click within the grid.
  2. Select Mark Stock Items as Changed.
When the Sync Broker task next runs, all stock items will have their stock levels updated.

Summary

The Mark Stock Items as Changed option provides a quick way to force stock updates to your sales channels without editing the stock records themselves.
Depending on where the action is performed and your Channels 2.0 configuration, you can choose to update:
  • Individual stock items.
  • Multiple selected stock items.
  • All stock items linked to a channel.
  • All stock items configured for upload.
The updates will be processed automatically during the next Sync Broker run.

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