How To: Delete the documents created when booking in items using the HHT when there is an error
When booking in stock items using the HHT there may be errors. This how to describes the process required to delete the documents the system has created in the background so that the stock items can be booked in correctly. There are three stages:
- Delete the batch;
- Delete the Delivery Note;
- Delete the GRN.
Step One
- Open a Goods Received Note screen .
- Find and load the Goods Received Note that you wish to delete.
- Right click and select 'Goto Batch Move' to open the associated batch.
- Click on the button below the batch grid.
- Click Yes in the Confirm popup.
- Click Yes to remove the header for the record, this will completely delete the batch.
- Click OK to close the Location Move dialog.
Step Two
- Return to the GRN screen which should be visible.
- Right click and select 'Goto Delivery Note' to open the associated delivery note.
- Click to delete the delivery note.
- Click Yes in the Confirm popup.
- Close the delivery note.
Step Three
- Return to the GRN screen which should be visible.
- Click to delete the GRN.
- Enter a cancellation reason and then click on OK.
- Click Yes in the Confirm popup.