How To: Prevent EPOS sales for Non-Account Customers being processed on account

Table Of Contents

This option allows you to restrict Account payments in EPOS by requiring a password when an operator attempts to put an order on account for a non-account customer.

If you would like this feature enabled, please email Development.

How It Works

Once enabled, a password can be configured to prevent operators from creating Account payments for customers who do not have an Account payment type assigned as their default payment method.

Password Requirements

A password is required when:

Processing a non-account customer through EPOS and selecting an Account payment.

A password is not required when:

The customer’s default payment type is set to Account.

Important Behaviour

If no customer is selected, Khaos Control does not allow payment on Account.
If an Account payment has been added for an Account customer and the transaction is later changed to a non-account customer, the Account payment will be automatically removed.
If the feature has been enabled but no password has been configured, operators will not be prompted to enter a password.

Note: No password prompt will be displayed until a password has been set.

Setting the Password

After the feature has been enabled, you can configure the password by going to Admin Passwords and setting the EPOS Account Payments for Non-Account Customers password.

Additional Information

This feature provides an extra level of control over Account payments within EPOS, helping to prevent unauthorised orders being placed on account for customers who are not approved for credit.