How To: Add a New Stock Barcode Type to Match On in Channels 2.0


Amazon and eBay codes are case sensitive when matching stock details and if the cases don't match, they won't be able to sync the stock. For example; Amazon SKU TEST123A won't match to test123a.

In order for stock items to be matched correctly when a sales order is downloaded from a channel, you need to setup the type of barcode that you wish to use to match. You can add more than one stock barcode as there is a hierarchy. The first barcode in the list is the one the system will use by default, and if it can't match by that barcode, it will try with the next type of barcode in the list. You will need to setup your stock barcodes before they are available to define against your channel, see Create Stock Barcodes and Link to a Stock Item.

Note: For Amazon and uploading the stock levels:

  • If you have only one code against a stock item and it is the stock barcode, you can just define the stock code as the matching criteria.
  • If you have multiple codes against one stock item, you need to define a barcode, for example Amazon SKU, for each one. Therefore, in the stock item you will need to add the different codes for the item by adding the Amazon SKU barcode multiple times.

Setup the Barcode Hierarchy against the Channel

To setup the hierarchy that you wish to use to match the stock items on imported orders:

  1. Open the [ Channels 2.0 | Detail | Stock ] screen.
  2. Click the Add New button.
  3. On the Match Type popup, select the type of value you wish to match on from the drop-down:
    • Barcode Code
      Note: if you haven't created your barcodes, see Create Stock Barcodes and Link to a Stock Item below.
    • Other Ref
    • SKU
  4. Click OK.

Create Stock Barcodes and Link to a Stock Item

Create Stock Barcodes

  1. Open a System Data screen (show me how).
  2. Open the [ Stock | Stock Barcode Type ] screen.
  3. Press Alt+E or click the green triangle icon is the buttonbar's EDIT button to enter edit mode.
  4. Press F3 or click the NEW ITEM button has an icon that shows two sheets of paper (identified by having the top right corner folded down), arranged diagonally on the icon from top left to bottom right to add a new item.
  5. Enter the description, for example ASIN, Amazon SKU, eBay SKU etc.
  6. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.

Link a Barcode to a Stock Item

  1. Open a Stock screen (show me how).
  2. Find and load the stock item.
  3. Press Alt+E or click the green triangle icon is the buttonbar's EDIT button to enter edit mode.
  4. Click on the Barcode Button list button.
  5. Click the NEW ITEM button has an icon that shows two sheets of paper (identified by having the top right corner folded down), arranged diagonally on the icon from top left to bottom right or press F3 to add a new item.
  6. Add the barcode in the Barcode field.
  7. Focus in the Barcode Type column and press F4.
  8. Select the appropriate type of barcode.
  9. Click on OK.
  10. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.

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