How To: Create a new Condition Tree in a New Telesale Rule


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Telesales Rules is an Advanced User feature.
  1. Open a Promotion screen (show me how).
  2. Open the [ Telesale Rule ] tab.
  3. Press Ctrl+N or click the New item icon is the button bar's NEW button .
  4. Type the Telesale Rule title in the Short Description field.
  5. Click on the IF button in Condition Detail Area button.
  6. Click Yes in the Confirm popup to create a new Condition Tree.
  7. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.
  8. Press Alt+E or click the green triangle icon is the buttonbar's EDIT button to enter edit mode.
  9. Focus on the If condition and select whether:
    1. Any (or All) (default) of the defined conditions are to be assessed and/or;
    2. If the conditions are to be True or False (default):
      If conditions in a Telesale Rule
  10. Focus on Condition undefined in the tree to the right of the screen and set the options required in the Condition Detail area displayed on the right:
    Telesale Rule Condition Undefined
  11. To add additional conditions to the Condition Tree use the New button in Condition Detail Area button or to add a new Condition Tree use the IF button in Condition Detail Area button.
    Notes:
    • When adding new conditions or new condition trees you need to save the Telesale Rule first.
    • Remember to focus on the previous condition in the condition tree that you wish to add the new condition or If condition tree to before clicking the relevant button.
  12. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save once you have finished creating your Telesale Rule.

See Also


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