How To: Assign a Sales Source to a Sales Order

Sales Sources help you track where orders are coming from, making it easier to analyse sales performance and reporting. If a sales order has been assigned the wrong Sales Source, you can update it while the order is still in an editable stage.

Change the Sales Source

  1. Open a Sales Order screen (show me how).
  2. Use the filters at the top of the screen to locate the required sales order.
  3. Double-click the sales order to open it.
  4. Press Alt + E or click Edit to enter edit mode.
    Note: If the order is in a non-editable stage of the Sales Invoice Manager, the following message will be displayed:
    "The Sales Order has an invoice which is in a non-editable section"
    To make changes, the sales order must first be moved into an editable stage.
  5. Open the Sales Orders | Main tab.
  6. In the Order Details section, select the required Sales Source from the drop-down list.
  7. Press Ctrl + S or click Save to save the sales order.

Additional Information

Set Up Sales Sources

Before a Sales Source can be assigned to a sales order, it must be created in System Data. For guidance, see How To: Create a Sales Source.

Make Sales Sources Mandatory

You can require users to select a Sales Source on every sales order by enabling the Sales Source Required option in System Operations | Edit System Values | Order Display.
For more information, see the Sales Source Required setting.

Tips

  • Review the Sales Source before saving a new sales order to ensure reporting remains accurate.
  • If you cannot edit the order, check its current stage in the Sales Invoice Manager.
  • Updating the Sales Source only changes the selected sales order and does not affect other orders for the customer.

See Also


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