How To: Setup EPOS Price Reduction Reasons
Table Of Contents
Price Reduction Reasons allow you to record why a discount has been applied to an item sold through EPOS.
When a percentage or monetary discount is applied to a sales order line in EPOS, Khaos Control prompts the user to select a Price Reduction Reason. This helps provide an audit trail for discounted sales and supports reporting on price adjustments.
Creating a Price Reduction Reason
Before users can select a reason in EPOS, the available Price Reduction Reasons must be created.
Add a New Price Reduction Reason
- Open a System Data screen (show me how).
- Open the [ Sales Order Processing | EPOS Price Reduction Reason ] screen.
- Press Alt+E or click Edit to enter edit mode.
- Press F3 or click Add.
- Enter a description for the Price Reduction Reason.
- If this should be the reason automatically selected when a price reduction is applied, tick the Default checkbox.Note: Only one Price Reduction Reason can be set as the default. Any additional reasons will remain available for users to select from the drop-down list when applying discounts in EPOS.
- Press Ctrl+S or click Save.
The new Price Reduction Reason is now available for use within EPOS.
Using Price Reduction Reasons in EPOS
When a user applies either:
- A percentage discount, or
- A monetary discount
to a sales order line in EPOS, Khaos Control will prompt them to select a Price Reduction Reason.
The selected reason is then recorded against the transaction, providing visibility into why the item's selling price was reduced.
Why Use Price Reduction Reasons?
Price Reduction Reasons can help you:
- Track why discounts are being applied.
- Monitor staff discounting activity.
- Improve reporting and management oversight.
- Identify common reasons for price reductions.
- Maintain an audit trail for discounted sales.
Examples of common reasons include:
- Damaged packaging
- Manager-authorised discount
- Promotion match
- Customer goodwill gesture
- Clearance stock