How To: Add a Comment for a Stock Item


Introduction

Comments can be added to a stock item to record useful information, notes, observations or internal guidance that relates to that item.
Comments are stored in the Complaints / Extended tab and can be viewed alongside any complaints recorded against the stock record.
Note: Comments are different from complaints. To create a comment, leave the Complaint checkbox unticked.

Add a Comment

  1. Open a Stock screen.
  2. Load the required stock item.
  3. Open the Stock | Detail | Complaints / Extended tab.
  4. Press Alt + E or select Edit to enter edit mode.
  5. Click the Add button located at the top left of the upper grid.
  6. Leave the Complaint checkbox unticked.
  7. Enter your comment in the free-text field.
  8. Press Ctrl + S or select Save to save your changes.
The comment will now be recorded against the stock item.

Additional Information

  • Comments can be used to record information that may be useful to other users when maintaining the stock item.
  • Comments are displayed in the Complaints / Extended tab alongside complaint records.
  • Leaving the Complaint checkbox unticked ensures the entry is recorded as a comment rather than a complaint.
  • Multiple comments can be added to the same stock item as required.

Tips

  • Use comments to record product-specific notes, handling instructions or important information that may assist other users.
  • Keep comments clear and concise so they remain easy to understand.
  • Review existing comments before adding new entries to avoid duplicate information.

See Also


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