How To: Delete a Comment for a Stock Item
Table Of Contents
Introduction
The Complaints / Extended tab allows you to record comments and complaints against a stock item. If a comment or complaint has been added directly to the stock record, it can be removed when it is no longer required.
This article explains how to delete a comment or complaint from a stock item.
Note: Comments or complaints created from a customer record cannot be deleted from the stock item.
Delete a Comment or Complaint
- Open a Stock screen.
- Load the required stock item.
- Open the [ Stock | Detail | Complaints / Extended ] tab.
- Press Alt+E or click Edit to enter edit mode.
- Select the comment or complaint line you want to delete.
- Click the Delete Line button located at the top left of the grid.
- Press Ctrl+S or click Save to confirm the change.
Important Information
Note: If a comment or complaint was originally created through a customer record, it cannot be deleted from the stock item. In these cases, the record must be managed from the original customer record instead.
Additional Information
The Complaints / Extended tab provides a history of comments and complaints associated with a stock item. Before deleting any information, ensure the record is no longer needed for customer service, quality control or audit purposes.