How To: Create a new BigCommerce Channel using New Channels


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WARNING: The information included on this page in only available within Khaos Control if NewChannels is enabled


Khaos Control Setup

  1. Type chan into the command window .
  2. Press Ctrl+N or click the New item icon is the button bar's NEW button . (This is found in the Menu Bar at the top of the screen)
    Create a New Channel
  3. In the confirm popup, click Yes to create a new channel.
  4. Select BigCommerce from the dropdown menu and press OK.
  5. Enter the Channel name, and set the import options accordingly.
  6. Enter the following details to link Khaos Control to your BigCommerce channel (see below how you can generate these):
    • StoreID
    • ClientID
    • Client Secret
  7. The following options are for BigCommerce channels only:
    • Apply all discounts to header only: when ticked, any discounts are applied to the order header as a value discount, instead of applying discounts to each order line individually.
    • Download Digital Orders: when enabled, the system will download orders for digital (i.e. downloadable) products that do not require a shipping address, or any pick/pack process.
    • Download Orders Awaiting Payment: download orders not marked as fully paid in BigCommerce.
    • Allow Finance Payments on Import: allows orders paid by finance to be imported.
  8. Configure the Channel Specific Values, which are detailed in the [ Channel | Detail | Setup ] .
  9. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.

BigCommerce Setup

The following steps enable you to link your BigCommerce channel in Khaos Control to your BigCommerce store.

Creating your BigCommerce API Keys

  1. Login to your BigCommerce store.
  2. On the navigation panel, select Advanced Settings, then API Accounts.
    Big Commerce Adv Settings
  3. Click 'Create API Account'.
  4. Name the API Account accordingly
  5. Take a copy of the API Path, as this includes the StoreID
  6. Configure the API Account with the following permissions:
    • Content - Modify
    • Customers - Modify
    • Customers Login - None
    • Information & Settings - Read-Only
    • Marketing - Read-Only
    • Orders - Modify
    • Order Transactions - Modify
    • Products - Modify
    • Themes - None
    • Carts - Read-Only
  7. Upon pressing save, take a copy of the ClientID, the Access Token & the Client Secret

If you press done without copying the above details, you will need to create a new API Account as this information is only shown once

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