How To: Setup Free Delivery over £X amount per customer

Customers can be setup to have free delivery if the order value is over a specified amount.

  1. Open a Customer screen (show me how).
  2. Find and load the required customer.
  3. Go to their [ Customer | Detail | General ] screen.
  4. Press Alt+E or click the green triangle icon is the buttonbar's EDIT button to enter edit mode.
  5. Click on the rollover button the green circular (anti-clockwise) arrow is the ROLLOVER button in the Base Options Area.
  6. Tick the Free Delivery checkbox.
  7. Enter the amount in the Order Value field which is the amount when free delivery will be provided.
  8. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.


  1. If setup this option will override the existing Delivery Rate calculations for a customer if the order value exceeds that specified.
  2. This will override the keycode delivery offers as well as standard delivery rate calculations.
  3. For the free delivery to apply to the order the NET Stock Item Value Total must be greater than or equal (=>) to the Order Value amount defined against the customer.

See Also

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