How To: Create a Stock Complaint from a Sales Order
Complaints about a stock item can be entered from the Sales Order screen. This will add a complaint to the
[ Stock | Detai |l Complaints/Extended ] screen for the stock item currently focused on in the grid and will reference the Sales Order code.
- Open a Sales Order screen .
- Create a new sales order or open an existing one.
- Add stock items to the order as required.
- For the item you wish to add a complaint to:
- Focus on the item.
- Right click and from the Context Menu select:
- Actions then Add Complaint.
- In the dialog enter the details of the complaint.
- Click OK.
- Continue with processing the sales order, the complaint will be added to the stock item once the sales order has been saved.