New Channels Notifications Tab
Table Of Contents
The Notifications tab provides an overview of system error messages, helping you identify and investigate issues that have occurred across your connected channels.
You can use the available filters to narrow down the results and focus on specific dates or channels.
Filters
Use the filters at the top of the screen to control which notifications are displayed.
Date
Shows only error messages that occurred within a specified date range.
Use this filter when investigating issues that happened during a particular period.
Channel
Shows error messages relating to a specific channel.
This can be useful when troubleshooting errors affecting a particular integration or communication channel.
Notifications Grid
The Notifications grid displays details of each recorded error.
| Column | Description |
|---|---|
| Date | The date and time the error occurred. |
| Details | The error message associated with the issue. This information can help identify the cause of the problem and any corrective action required. |
Additional Information
Reviewing the Notifications tab regularly can help you identify recurring issues and resolve problems before they impact day-to-day operations.
If an error continues to appear after corrective action has been taken, investigate the message details further to determine the underlying cause.