New Channels SP API: Populating Ship From Address in Order Status
Table Of Contents
When Khaos Control sends order status updates to a sales channel, the Ship From Address is included as part of the information sent.
The system can populate the Ship From Address using one of three methods, allowing you to choose the most appropriate option for each sales channel.
Available Ship From Address Options
Option 1: System Values Address
Use the address configured in System Values.
When this option is selected, Khaos Control will automatically use the address defined in your system settings as the Ship From Address for order status updates.
Option 2: Branding Address
Use the address configured within your branding settings.
When selected, the Ship From Address will be populated from the branding address associated with the system.
Option 3: Channel-Specific Address
Manually define a Ship From Address for the individual sales channel.
This option allows you to specify a different Ship From Address for a particular channel where required.
Configuring the Ship From Address
The Ship From Address option is selected within the relevant channel setup.
Choose the option that best reflects the location from which goods are dispatched for that channel.
Important Notes
Note: Only one Ship From Address can be configured per channel.
If different addresses are required, they must be configured on separate channels.