Shipping your goods to Northern Ireland after 31 March 2021
Table Of Contents
Introduction
When shipping goods between Great Britain and Northern Ireland, you must ensure that the correct courier services and customs settings are applied to your orders.
Khaos Control provides the information required by courier integrations, but it does not automatically select or configure the correct courier service. This is because the required settings vary depending on the courier integration being used.
Before processing orders destined for Northern Ireland, you should review your courier setup to ensure customs and internal market requirements are handled correctly.
For the latest government guidance, see:
Review Your Courier Services
You should verify that the courier services assigned to Northern Ireland orders are configured correctly within your courier integration.
This is particularly important where the courier requires:
- Customs declarations
- Internal market declarations
- Additional shipping data
- Special Northern Ireland services
The exact requirements depend on the courier integration you use.
Review Courier Bandings
Review your Courier Bandings to ensure that Northern Ireland orders are assigned to the correct courier service.
This helps ensure that:
- Appropriate shipping services are selected automatically.
- Required customs information is passed to the carrier.
- Orders are processed using the correct delivery rules.
Click & Drop Users
If you use Click & Drop, no changes are typically required within Khaos Control itself.
Khaos Control already exports:
- Item-level information
- International shipping information
However, you must ensure that your Click & Drop or courier mapping configuration passes these exported fields through to Royal Mail correctly.
If the mapping is not configured correctly, customs or shipping information may not be transmitted as expected.
Important Notes
- Khaos Control does not automatically determine which courier settings should be used for Northern Ireland shipments.
- Different courier integrations may require different service selections and customs settings.
- It is your responsibility to verify that your courier configuration meets the requirements of the carrier being used.
- Courier Bandings should be reviewed whenever courier services or shipping regulations change.
Additional Information
Shipping regulations and requirements can change over time. It is recommended that you periodically review both your courier configuration and any applicable government guidance to ensure that Northern Ireland shipments continue to be processed correctly.