Accounts Debt Management Trade Experience Tab
Table Of Contents
Overview
The Trade Experience screen provides a historical view of a customer's payment behaviour by analysing their statement over a specified number of weeks.
Using this information, you can identify:
- How quickly a customer pays their invoices.
- Trends in payment behaviour over time.
- The customer's turnover.
- Whether current credit terms remain appropriate.
The report displays weekly snapshots of a customer's account, allowing you to review payment performance and assess credit risk more effectively.
Note: The Trade Experience report can also be run for suppliers and creditors to review your business's payment history with them.
The report can be printed using the Print button on the toolbar.
For information about the Other Actions menu, press F9 or see Accounts Other Actions Menu.
Trade Experience Filters
Use the filters at the top of the screen to control what information is displayed.
Go
After updating any filters, click Go to populate or refresh the report.
Number of Weeks
Enter the number of weeks you want Khaos Control to analyse.
The report will display weekly snapshots for the selected period.
URN
Use the green folder button to select the customer, supplier or creditor you want to analyse.
Company
Displays the name of the selected company.
Terms
Displays the credit terms configured on the company's Customer | Detail | Financial screen.
Turnover
Tick the Turnover checkbox to calculate and display turnover figures within the report.
Payment Trend Summary
The display area above the grid provides a summary of the company's payment behaviour.
Maximum Days Taken to Pay an Invoice
Displays the longest time it took the company to pay an invoice during the selected period.
Minimum Days Taken to Pay an Invoice
Displays the shortest time it took the company to pay an invoice during the selected period.
Average Days Taken to Pay an Invoice
Displays the average number of days taken to pay invoices during the selected period.
This can be a useful indicator of payment performance.
Tip: If the average days taken to pay is equal to or greater than the company's credit terms, this may indicate an increasing credit risk or a potential bad debt situation.
Understanding the Trade Experience Grid
The report grid displays a weekly snapshot of the company's account history.
Date
The week-ending date for the snapshot.
Current
Shows the value currently outstanding at that point in time.
Week 1 to Week 12+
Displays the ageing of debt based on the selected week-ending date.
The columns show how old outstanding balances were at that point in time.
Total
The total amount owed by the customer during that week.
Turnover
When enabled, this column displays turnover calculated from:
- Invoice item values.
- Delivery values.
- Applicable tax.
The turnover is calculated from the start of the current year for the selected company.
Context Menu Options
Right-click within the grid to access additional options.
Goto Customer
Opens the customer's Customer | Detail | General screen.
Clear Selection
Removes any currently selected rows from the grid.
Why Use the Trade Experience Report?
The Trade Experience report can help you:
- Assess a customer's payment history.
- Identify customers who regularly pay late.
- Review payment trends over time.
- Monitor aged debt.
- Support credit control decisions.
- Determine whether credit terms should be adjusted.
- Evaluate supplier and creditor payment relationships.
By regularly reviewing Trade Experience data, you can make more informed decisions about customer credit limits, payment terms and debt recovery processes.
Additional Information
- The report can be used for customers, suppliers and creditors.
- Weekly snapshots provide a historical view of payment performance.
- Turnover calculations are optional and can be enabled using the Turnover filter.
- The report can be printed directly from the toolbar for further analysis or record keeping.
- Payment trend statistics are based on the number of weeks selected in the filters.