How To: Check how many Items have Sold when using Legacy Channels


Channel Listings is not enabled by default.
Training must be completed before using Channel Listings.
Please email Development for more information.
Note: there will be additional costs involved if this option is enabled.


WARNING icon
 Channel Listings is an Advanced User feature.

The system can check the status of your listings, for example how many items have sold, has the listing ended etc.

  1. Open a Web Configuration screen (show me how).
  2. Open the [ Stock | Channel Listings | Listings ] screen.
  3. Click on the Operations button in the Channel Listings Listings Tab. button then Check status button
  4. Click on OK in the Confirm popup:

    Check the status of listings confirm popup.

  5. The screen will refresh and update the listings. A warning message may be displayed regarding any errors that have resulted from checking the status of your listings.
    Notes:
    • This may take longer when contacting Amazon.
    • For both eBay and Amazon there is a time delay between the customer confirming/paying for an order and it being confirmed by the channel.


This process can be automated, please email Support.

See Also


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