How To: Defer taking a payment
Table Of Contents
Deferred payments allow you to obtain card authorisation at the time of ordering and collect the payment at a later stage. This is useful when payment needs to be secured before goods are dispatched or services are completed.
Important: This functionality is only available when Defer & Release Transactions is enabled.
For more information about deferred payments, see the Accounts Glossary.
Create a Deferred Payment
- Open a Sales Order screen (show me how).
- Create a new Sales Order.
- Enter the payment details on the Payment tab and add the customer's card as a new card record.
- Press Ctrl+S or click Save to save the Sales Order.
- Return to the Payment tab.
- Right-click within the payment grid and select Calculate New Payment Information.
This updates the payment amount to match the current total value of the Sales Order.
- Once the payment line displays the correct amount, right-click the payment line again.
- Select Pre-Auth Credit Card from the payment grid's right-click menu.
The card transaction will be authorised and the payment will be placed into a deferred state.
What Happens Next?
When a payment is deferred:
- The card is authorised for the specified amount.
- Funds are not collected immediately.
- The authorised transaction can be released and processed later, subject to your card integration settings and provider requirements.
Additional Information
- The payment amount should always be recalculated before creating the pre-authorisation to ensure the correct value is authorised.
- Changes made to the Sales Order after authorisation may require the payment information to be recalculated and re-authorised.
- Deferred payments are commonly used when payment needs to be secured before stock is dispatched or an order is completed.