How To: Delete a Delivery Note

Table Of Contents

Introduction

Delivery Notes can be deleted if they were created in error or are no longer required. Before deleting a Delivery Note, it is important to ensure that it is not linked to other records such as Purchase Invoices or stock assignments.

This article explains how to safely delete a Delivery Note and highlights common situations that may prevent deletion.

Delete a Delivery Note

Open a Delivery Note screen.
For help opening the screen, see How To: Open a Delivery Note Screen.
Use the available filters to locate the required Delivery Note.
Double-click the Delivery Note to load it.
Ensure the Delivery Note is not in Edit Mode.
Click the Delete button.
Enter a deletion or cancellation reason and click OK.
Note: By default, a free-text reason is entered. Alternatively, reasons can be selected from a predefined list maintained in:
[ System Data | Cancellation Reasons ]
This functionality requires custom development and may be chargeable.
Click Yes when the confirmation message appears.

The Delivery Note will be deleted.

Unable to Delete a Delivery Note?

There are two common reasons why a Delivery Note cannot be deleted.

A Purchase Invoice Is Linked

If a Purchase Invoice has been linked to the Delivery Note, the Purchase Invoice must be deleted first.

For guidance, see:

How To: Delete a Purchase Invoice

Stock Has Already Been Assigned

If stock received on the Delivery Note has already been assigned to Sales Orders, Khaos Control will prevent the Delivery Note from being deleted until sufficient stock is available.

To resolve this, you may need to:

Unassign stock from Sales Orders.
Adjust stock into the system.
Review stock allocations.

Useful references include:

Additional Information

Deleting a Delivery Note removes the stock receipt transaction from the system. Before deletion, always verify that:

The Delivery Note was created in error or is no longer required.
No Purchase Invoice is linked.
Stock from the Delivery Note is not assigned to active Sales Orders.

Taking these checks beforehand can help avoid stock discrepancies and unnecessary corrective actions.