How To: EPOS Exchange with a Payment

1. Open the EPOS screen screen (show me how).
2. Log into the EPOS Terminal.
3. Click on the button to select a customer (Optional).
4. Add the lower value stock item that is to be returned by:
   1. Entering or scanning a stock items into the Item Transactions Bar Code Box:
      1. Stock Code
      2. Other Ref
      3. Barcode
   2. Drilling down using the 'Stock Type' buttons.
   3. 'Stock List' button.
5. Press to add the item to the order if not added via a barcode reader.
6. Click to access the Refund Goods button in the EPOS Management Panel.
7. Press to process the exchange. This will turn the value of the returned item into a credit.
8. Add the higher value stock item that is to be exchanged by:
   1. Entering or scanning a stock items into the Item Transactions Bar Code Box:
      1. Stock Code
      2. Other Ref
      3. Barcode
   2. Drilling down using the 'Stock Type' buttons.
   3. 'Stock List' button.
9. Press to add the item to the order if not added via a barcode reader.
10. Press and select the exchange payment type. Note the amount due in the EPOS Order Information Pallet, this is the amount to charge the customer.
11. Press to process the process the exchange.

See Also

• EPOS Overview