How To: Remove a Customer's Default Courier

Table Of Contents

Remove the Default Courier
Result
Additional Information
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If a customer no longer requires a default courier, you can remove the courier assignment from their customer record.
Removing the default courier means that courier selection will need to be made when processing orders, unless a courier is supplied through another part of your workflow.

Remove the Default Courier

  1. Open a Customer screen using (show me how).
  2. Load the required customer record.
  3. Press Alt + E or click Edit to enter edit mode.
  4. Click in the Courier field.
  1. Press Backspace to remove the courier name.
  2. Press Enter to confirm the change.
  3. Press Ctrl + S or click Save to save the customer record.

Result

Once saved, the customer record will no longer have a default courier assigned.

Additional Information

  • Removing the default courier does not affect previous orders or shipments.
  • A courier can be reassigned at any time by selecting a new courier in the customer record.
  • If your business uses default courier assignments for order processing automation, ensure removing the courier will not impact your workflow.
See Also

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