How To: Repick Invoices on Issue

Table Of Contents

Users will require the option Allow Repick to be ticked in [ System Data | User Permissions ] to be able to repick sales orders.

When Warehouse Control is enabled, Khaos Control will only issue invoice lines that are correctly linked to warehouse locations.

If a warehouse location or invoice line has been changed after an order has been picked but before the invoice is issued, the invoice may fail to issue and display an error similar to:

"This transaction will take the MAIN STOCK level below zero for stock code..."

This happens because the stock allocation recorded during picking no longer matches the current warehouse data.

There are two ways to resolve this issue:

Repick Auto – Automatically reallocate stock locations.
Repick Manual – Manually select the locations and quantities to be picked.

Option 1: Repick Auto

Repick Auto automatically reallocates stock based on the warehouse picking rules described in the Pick Stage Warehouse Control Buttons article.

This is the quickest way to resolve the issue.

Important: If the same stock item is stored in multiple warehouse locations, use this option with caution. The system may allocate stock from different locations to those that were physically picked.

Automatically Repick an Invoice

Open a Sales Invoice Manager screen (show me how).
Select the Issue stage.
Locate the invoice that failed to issue.
Right-click the invoice.
Select Repick Auto from the shortcut menu.
Khaos Control will attempt to automatically reallocate stock and update the pick information.
Once the invoice is highlighted in green, click Issue.

If successful, the invoice will now issue correctly.

Option 2: Repick Manual

Use Repick Manual when you need full control over which warehouse locations are used.

This is particularly useful when the same stock item exists in multiple locations and you need the system to match the stock that was physically picked.

Manually Repick an Invoice

Open a Sales Invoice Manager screen (show me how).
Select the Issue stage.
Locate the invoice that failed to issue.
Right-click the invoice.
Select Repick Manual.
In the repick window, select a stock item from the upper grid.
Review the available warehouse locations shown in the lower grid.
Enter the quantity to pick against the required location.
Note: The quantity fields are automatically populated with the system's recommended values, which can be adjusted if required.
Repeat this process for each stock item listed in the upper grid.
Once all quantities and locations have been confirmed, click OK.
When the invoice is highlighted in green, click Issue.

Which Option Should You Use?

Option	Best Used When
Repick Auto	The stock item is only stored in a single location or you are happy for Khaos Control to choose the locations automatically.
Repick Manual	The stock item is stored in multiple locations and you need to control exactly where the stock is picked from.

Troubleshooting

Invoice still will not issue

If the invoice continues to fail:

Check that sufficient stock exists in the warehouse locations being picked from.
Confirm that warehouse locations have not been edited since the order was picked.
Verify that all stock movements and adjustments have been completed correctly.
Use Repick Manual to review the individual location allocations.