Courier Options Dialog - Hermes v3

Hermes v3 integration is not enabled by default.

Please email Development for more information.
Note: there will be additional costs involved if this option is enabled.

The Courier Options dialog allows the user to configure attributes for different couriers, the options will be different for each courier. You can copy the details from an existing courier to another similar one.

To load the Courier Options dialog, open [ System Data | Couriers ] screen, focus on the courier, right-click and select Configure from the context menu. For each option there is an explanation about what is does.

Notes
Nominal Weights can only be used on Boxes (at present). Nominal weights should be in base Khaos Control weight and will be modified by the weight scaling. The system will use:

  1. Actual Weight
  2. The consignment weight (items postage or average weight.)
  3. Nominal Weight

Name
Description
Client ID The client ID provided by Hermes
Client Name Your client, i.e. company name
Origin Country The two letter ISO country code of the country of origin
Sender Address 1 The address of the sender if the parcel - Line 1
Sender Address 2 The address of the sender if the parcel - Line 2
Sender Address 3 The address of the sender if the parcel - Line 3
Sender Address 4 The address of the sender if the parcel - Line 4
Alert Type Type of Alert to customer when a parcel has achieved a certain state. Valid values are:
  1. Telephone
  2. SMS
  3. E-Mail
  4. SMS and Email
Alert Group Determines which tracking events trigger an Alert (must be present if the alert type is chosen). Provided by Hermes.
Service Next Day Next day delivery service is required
Service Signature Signature service is required
Service Household Signature Household signature service is required
Service Stated Day Stated Day Service is requested. Valid values are 1 (Monday) to 7 (Sunday).

If left empty the service is not requested

Service Stated Time Determines if stated time service is requested. Valid values are:
  1. = AM
  2. = PM
  3. = EVE
  4. = Midday

If left empty the service is not requested

Duty Paid Mandatory for delivery to Non EU countries:
U = Duty Unpaid
P = Duty Paid

Leave empty if not applicable

Require Contents Should the details of the contents of the parcel be exported. This is mandatory if customs is required
RAW Dump Ticked, the communication with Hermes Web Service is saved into files
RAW Dump Path The folder where RAW Dump files should be stored. May contain $DATE tag which will be converted to the current date in YYYYMM format
User Name User Credentials: Name
User Password User Credentials: Password
Test Mode Ticked then the shipments are sent to the test system so you can verify the integration is working without producing real shipments
Printer Printer name for printing labels; if left blank then no labels will be printed
Weight Scale The weight against your shipments will be multiplied by this scaling factor before sending to the courier. For example, if you store weight in grams, multiply by 0.001 to convert to KG.
Nominal Weight If this value is set, when your shipment has no weight set against it, then this nominal weight will be used instead. Use if your courier classifies parcel as thought they all have an agreed weight. Please use the system weight used throughout Khaos Control.This is then scaled by the weight Scale.Note that it can only be used when packing boxes.
Dimension scale The dimensions against your shipments will be multiplied by this scaling factor before sending to the courier. For example, if you store dimensions in meters, multiple by 100 to covert to cm.
Requires Consignment Ref Ticked, Sales Invoice cannot be moved past the Shipping stage unless the Consignment(s) have a Consignment Ref.
Raw Dump to Table Ticked, request data will be logged to a database table for review by the support team.
Note Choice Choose which note type to feed through to the courier. The options are as follows:
  • Hierarchy: when selected, Khaos Control will look through each of the notes and use the first one that it finds where data is present. The order that is followed is:
    • Courier Note > Invoice Note > Picking Note.
    • If no valid data is found in any of the note sections, then it will revert to “No Note”. This option will display “No Special Instructions” as the exported instructions.
  • Courier Note: when selected the system will export data from the Courier Note section in the [ Sales Orders | Addresses ] screen.
  • Invoice Note: when selected the system will export data from the Invoice Note section in the [ Sales Order | Notes ] screen.
  • Picking Note: when selected the system will export data from the Delivery Note / Picking List Note section in the [ Sales Order | Notes ] screen.
  • No Note: when selected the system will not use any of the above fields and will export “No Special Instructions” in the exported courier data.


See Also

Visit KhaosWikiX at http://wiki.keystonesupport.net/wiki_kcx/ to see the following:

Contact the Khaos Team