How To: Perform Credit Reviews

Regular credit reviews help you monitor customer creditworthiness and identify accounts that may require attention. Khaos Control includes a credit review facility that highlights customers who have not been reviewed within a specified period.

How to Perform a Credit Review

  1. Open a Customer screen (show me how).
  2. Open the Other Actions menu by either:
    • Pressing F9, or
    • Clicking the down arrow to the right of the green circle with a white cross icon on the toolbar.
  1. Select Accounting Functions > Perform Credit Review.
  2. The Credit Review Dialog will open.
  3. Configure the required filters. See the Credit Review Dialog article for details of the available options.
  4. Select Go to run the review and populate the results grid.

Understanding the Results

The results grid displays customers who have not had a credit review within the period defined by your filter settings.
From the results grid you can:
  • Double-click a customer to open their record.
  • Right-click and select Goto Customer from the context menu.
  • Review the customer's credit information on the Financial tab.

Additional Information

Credit Review Information

The Financial tab on the customer record includes a Credit Review section that displays information relevant to the customer's current credit status and review history.

Exporting or Printing Results

The grid menu can be used to:
  • Print the review results.
  • Export or save the data for further analysis or record keeping.

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