How To: Report on Returns

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Reports can be run for stock items that have been returned using the Khaos Control Returns process. There are two reports available:

  • Sales Returns: prints a date based returns report by return reason.
  • Returns Analysis: generates a report based on a specified date range and by current site or all sites that displays all stock items that have been returned with their total sales figure for the specified date range, the number of returns over the same specified date range and the percentage of the top return reason.

  1. Open a Returns screen (show me how).
  2. Press F9 or clicking the down arrow immediately to the right of the The green circle with a white cross icon on the button bar opens the "Other Actions" menu to open the 'Other Actions' menu.
  3. Select Print, then either:
    • Sales Returns.
      • Select the date range.
      • Click on OK.
    • Returns Analysis.
      • Select the date range.
      • Select whether to report on the current site only (Yes) or all sites (No).
  4. The report is displayed and can be printed.

See Also

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