Stock Channel Orders Tab when using Legacy Channels

Amazon using Legacy Channels is a legacy feature and no longer used in Khaos Control.

This functionality has superseded by New Channels.

The Channel Orders screen allows the user to check the status of sales orders on the various channels. This is a read-only screen which consists of the filters at the top and the grid.

Top Filters

• Channel Type ( / traffic light filter): the type of channel for example eBay or Play.
• Channel ( / traffic light filter): the channel you wish to view for example eBay UK, eBay DE etc.
• Date ( / traffic light filter):
  • Created: the date the listing was created.
  • Modified: the date the items were last modified.
  • Updated: the date the listing was last updated.
• Date Range : the created, modified and updated date range depending on the radio button selected above.

Orders Grid

• Status: the text and box colour indicating the status of the sales order:
  • : the sales order has been paid and imported.
  • : the sales order has not been paid but it has been imported.
  • : the sales order has been paid and checkout completed but has not yet been imported.
  • : although checkout is complete the sales order has not been paid for or imported.
  • : the sales order is still active but checkout has not been completed.
  • : the sales order is inactive and not complete.
  • : the sales order has been cancelled.
• Channel:
  • Channel: the name of channel as defined in the system for example eBay UK.
• Order Summary:
  • SO Code: the sales order code in Khaos Control if the sales order has been imported.
  • Listing ID: the eBay listing ID.
  • Order ID: the eBay order ID made up of the Listing ID followed by transaction ID. If the invoice is for more than one item then this is shortened to the Order ID.
  • Channel SKU: the channel stock code.
  • Status: the full status from eBay, for example:

  Order: Active, Checkout: Incomplete, Payment: NoPaymentFailure (None)

  Order: Completed, Checkout: Complete, Payment: NoPaymentFailure (PaymentSeeDescription)

  Order: Completed, Checkout: Complete, Payment: NoPaymentFailure (PersonalCheck)

  • Other Ref: the seller reference for eBay.
• Listing:
  • ID: the Khaos Control listing ID. If the listing is not in Khaos Control 0 will be displayed.
  • Title: the listing title which is not always the sales as the description.
  • Total: the total for one line or across many when multiple items are bought.
  • Buyer Ref: the buyer who bought the item.
  • Qty Sold: the number of items sold.
  • Price Sold: the sell price.
• Imported SOrder:
  • Invoice Stage: the stage in the Sales Invoice Manager where the sales order is.
  • Associated Ref: the associated reference for the sales order as found in the [ Sales Orders | Payment ] screen.
  • Date Created: the date the sales order was created in Khaos Control.
  • Stock Desc: Khaos Control's stock description but only if it matches that on the channel.
• Channel Order Line / Transaction:
  • Line ID: the eBay line ID made up of the Listing ID and the Transaction Ref.
  • Transaction Ref: the eBay transaction reference.
• Dates:
  • Order Date: the eBay sales order date.
  • Paid Dated: the date the sales order was paid or not marked as paid.
  • Transaction Date: the transaction reference, this maybe over several days.
  • Last Modified Date: the date the sales order was last changed.
• Khaos Control Last Updated:
  • Date: the date the sales order was last updated.
  • User: the name of the user who made any changes.

Orders Grid Context Menu

• Goto Sales Order...: opens the sales order, the same as double-clicking on a listing.
• Goto Stock Item...: opens the stock item record.
• Goto Listing...: opens the [ Stock | Channel Listings | Listings ] screen filtering on the listing.
• Show Debug Log...: opens the Debug log filtering on the transaction reference.
• Colour Legend: opens the colour legend listing the different status of the sales orders:
  
  

See Also

• Stock screen