How To: Enable Email in Testing Mode
Table Of Contents
When creating Email Trigger Rules and Message Templates, it is important to test them before using them in your live system. Testing allows you to confirm that emails are being sent correctly and that the content appears as expected.
Khaos Control includes an Email Testing Mode, which lets you send test emails to your own email address, even when the email would normally be sent to a customer.
Enable Email Testing Mode
- Log in to your Khaos Test system.
- Open System Values | Contact Manager | Emails.
- Ensure Email Manager Enabled is ticked.
- Tick Email Testing Mode.
- Enter the email address that you want test emails to be sent to, for example your own email address.
- Click OK.
- When prompted that Khaos Control must be restarted, click OK.
- Restart Khaos Control.
What Happens Next?
With Email Testing Mode enabled:
- Emails generated by your Trigger Rules will be redirected to the email address entered in the testing settings.
- Customer email addresses will not receive the test messages.
- You can safely verify the email content, formatting, attachments and merge fields before enabling the rule in your live system.
Tip
Always carry out email testing in your Test system before making changes in your live environment. This helps ensure that customers receive the correct email content and reduces the risk of unwanted communications.