Company Email Trigger Type Tags
 | Setting up Email Message Templates is an Advanced User feature. |
For the list of types of tags available see Email Manager Message Template Tags.
The Available Tags are displayed when setting up Email Message Templates; the Trigger Type selected will determine which tags are available for use. The Available Tags inserted into the Message Template will determine what information replaces them when the email is created.
The Company Email available tags are used for emails sent to customers and suppliers from company records, Sales Orders and the List Manager for example:
- Sending out customer service emails for example about a new range of stock the customer has enquired about or the status of a complaint they have made;
- Emailing a customer from a sales order with information about a stock item;
- Emailing the latest promotion to a list of customers using the List Manager.
For the list of where the Company emails are sent from see Where can emails be sent from in Khaos Control?.
| Tag Desc | Tag Name | Description |
|---|---|---|
| Address | $ADDRESS | The company address including postcode, this can change to the contact address depending on where the email was created from, for example the contact section in the [ Customer | Address ]. |
| Company Code | $COMPANY_CODE | The company ID. |
| Company Name | $COMPANY_NAME | The name of the company, for example Miss Tegan Smith or Freddies Foods. |
| Contact Name | $CONTACT_NAME | The name of the contact the email was created for. |
| Country | $COUNTRY | The country the company is from. |
| Country Code 2 | $CT_CODE2 | The two character country code, for example GB. |
| Country Code 3 | $CT_CODE3 | The three character country code, for example GBR. |
| Date - Day as 2 digit number | $DATE_DD | Day displayed as a 2 digit number - eg. 02 |
| Date - Day as name | $DATE_DNAME | Day name is displayed - eg. Friday |
| Date - Day as suffixed number | $DATE_DNUMBER | Day displayed as suffixed number - eg. 2nd |
| Date - month as 2 digit number | $DATE_MM | Month displayed as a 2 digit number - eg. 09 |
| Date - Year as 4 digit number | $DATE_YYYY | Year displayed as a 4 digit number - eg. 2003 |
| Email Address | $EMAIL_ADDR | The email address the email is being sent to. |
| Fax | $FAX | The contact's fax number. |
| Phone | $TELEPHONE | The contact's phone number. |
| Postcode | $POSTCODE | The contact's postcode. |