How To: Ensure that Customers from a Specified Country use the Customs Invoice

From Version 8.197.90 there is a new purpose built Customs Invoice. If you would like this invoice to be sent to you please email Training. For more information about this invoice see Customs Invoice

If the Use Customs Inv checkbox in [ System Data | Countries ] is ticked and the country applicable is either the INVOICE or DELIVERY country for a sales order, all actions which print the invoice document (including the email trigger) will use the customs invoice instead of the standard invoice document.

To set up sending the customs invoice to a specific country:

  1. Open a System Data screen (show me how).
  2. Open [ System Data | Countries ] near the bottom of the grid in the International section.
  3. Press Alt+E or click the green triangle icon is the buttonbar's EDIT button to enter edit mode.
  4. Tick the Use Customs Inv checkbox for all countries that you wish to send the Customs Invoice to by default. You can do this en-masse by:
    1. Green selecting all the counties you wish to tick the Use Customs Inv checkbox for.
    2. Focus on the Use Customs Inv checkbox in one of the green lines.
    3. Right Click and select Apply Value Range.
    4. Enter -1 in the popup.
    5. Click OK.
  5. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save.

See Also

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