How To: Enable IOSS

Table Of Contents

Introduction
Before You Start
Configure Company IOSS Details
IOSS Number Hierarchy
Enable Country Specific VAT
Add an IOSS Number to a Brand
Amazon
eBay
Other Marketplaces
Related Articles

Introduction

The Import One-Stop Shop (IOSS) is the electronic system used to manage VAT obligations on distance sales of goods imported into the European Union.
If your business is registered for IOSS and you have reviewed the implications outlined in EU VAT Import One-Stop Shop (IOSS), this article explains how to configure IOSS within Khaos Control.
Where and how you configure your IOSS numbers affects the information passed to couriers and customs systems, so it is important to ensure the setup is correct.

Before You Start

Before configuring IOSS:
  • Confirm that your business is registered for the IOSS scheme.
  • Ensure you have your IOSS number available.
  • Review the guidance in EU VAT Import One-Stop Shop (IOSS).
  • Consult a qualified tax adviser if you are unsure how IOSS should be configured for your business.

Enable IOSS in System Values

Configure Company IOSS Details

  1. Open:
    [ System Values | General | Your Company ]
  2. Tick Europe Opt-in IOSS Scheme.
  3. Enter your company's IOSS Number.
  4. Open:
    [ System Values | Accounts | Europe ]
  5. Ensure Advanced EU VAT Options is ticked.
Important: Do not change these settings without consulting a qualified tax adviser.
The following settings should be configured:

SettingValue
EU VAT Threshold€150
B2C VAT Over EU ThresholdTicked
B2B VAT Over EU ThresholdTicked
  1. Click OK.
  2. Restart Khaos Control.

IOSS Number Hierarchy

IOSS numbers can be configured at multiple levels within Khaos Control.
For details of the order in which IOSS numbers are applied, see the IOSS Hierarchy section later in this article.

Configure Country Specific VAT

If you sell goods to EU member states or are registered for VAT within EU countries, you must configure Country Specific VAT.
For full setup instructions, see How To: Setup Country Specific VAT.
You can configure VAT rates:
  • Per stock item.
  • Using a default VAT rate for each country.

Enable Country Specific VAT

  1. Open:
    [ System Operations | Edit System Values | Accounts - Sales ]
  2. Tick Country Specific VAT.
  3. Click OK.
  4. Close and restart Khaos Control.
  5. Open a System Data screen (show me how).
  6. Open:
    [ International | Countries ]
  7. Configure the VAT rates for each applicable country as detailed in How To: Setup Country Specific VAT.
  8. Press Alt + E or click Edit.
  9. Tick Enable Country VAT.
  10. In the VAT Number column, enter your VAT registration number for any EU country in which you are VAT registered.
  11. Press Ctrl + S or click Save.

Configure IOSS for Channels

You can add an IOSS number directly to a sales channel and specify whether the channel acts as an external marketplace responsible for collecting VAT on your behalf.
Important: If a marketplace is collecting and paying IOSS VAT on your behalf, you do not need to configure IOSS or Country Specific VAT within Khaos Control for those sales.

Channels 1.0

  1. Open a Web Configuration screen (show me how).
  2. Open:
    [ Stock | Channel Setup ]
  3. Press Alt + E or click Edit.
  4. Scroll to the bottom of the Options section.
  5. Tick External Marketplace.
  6. Enter the required IOSS Number in the Sales Order section.
  7. Press Ctrl + S or click Save.

Channels 2.0

  1. Open the Channels screen by typing chan into the Command Window.
  2. Select the channel you want to configure.
  3. Open:
    [ Channel | Detail | Setup ]
  4. Enter Edit Mode.
  5. In the Import Options section:
    • Enter the required IOSS Number.
    • Tick External Marketplace.
  6. Press Ctrl + S or click Save.

Configure an IOSS Number Against a Brand

If required, you can store an IOSS number against a specific brand.
This is useful where different brands operate under different IOSS arrangements.

Add an IOSS Number to a Brand

  1. Open a System Data screen (show me how).
  2. Open:
    [ Sales Order Processing | Branding ]
  3. Press Alt + E or click Edit.
  4. Enter the IOSS number in the IOSS Number column for the relevant brand.
  5. Press Ctrl + S or click Save.

IOSS Hierarchy

When Khaos Control determines which IOSS number to apply to a sales order, it checks the following locations in order.

PrioritySourceDescription
1ChannelIf the order was imported from a channel with an IOSS number configured, that number is used.
2BrandIf the order has a brand assigned with an IOSS number configured, that number is used.
3CompanyIf no IOSS number is found at channel or brand level, the company IOSS number from `[ System ValuesGeneralYour Company ]` is used.

The selected IOSS number is populated into:

[ Sales Order | Additional ]

Marketplace Notes

Amazon

Additional Amazon guidance is available from:
Amazon Seller Central VAT Education
Note: You must be signed in to Amazon Seller Central to access this content.

eBay

eBay provides a static IOSS number for qualifying orders.
If you have not received this information directly from eBay, contact eBay for guidance.
Additional information can be found here:
Your VAT Obligations in the UK and EU

Other Marketplaces

For all other marketplaces, contact the marketplace directly to confirm:
  • Whether they collect IOSS VAT on your behalf.
  • Which IOSS number should be used.
  • What customs information is required for shipments into the EU.


See Also


Did you find this article helpful?