How To: Prevent a Sales Order from moving past the Shipping Stage without a Consignment Reference

A Courier Service can be configured so that it prevents Sales Invoices from being moved into the next stage after [ Shipping ] in the Sales Invoice Manager either manually or automatically, if there is no Consignment Reference. The Sales Invoice will not be moved if:

  • The invoice does not have a consignment ref, and does not have any boxes, or
  • The invoice has boxes, but the boxes do not have a consignment ref and neither does the invoice.

Note: even if an order has been marked as shipped and does not have a consignment reference, which is required by the courier attached to the invoice, it cannot be moved.

  1. Open a System Data screen (show me how).
  2. Configure your courier, see How To: Configure Courier Services and Delivery Rates for more information.
  3. Right-click on the courier and select Configure.
  4. In the Courier Options dialog, tick the Requires Consignment Ref option.
  5. Click OK.
  6. Press Ctrl+S or click the disk icon is the button bar's SAVE button to save the courier when you have completed the setup.

See Also

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