How To: Stop Sales Orders to Countries with Export Restrictions
Table Of Contents
Introduction
Some countries are subject to export controls, sanctions or trading restrictions. Khaos Control can help prevent sales orders being placed for customers in these countries by limiting the maximum value allowed on a sales order.
This can be used as part of your compliance procedures to help reduce the risk of orders being processed where export restrictions apply.
For information about current sanctions and export controls, refer to the Foreign and Commonwealth Office's published guidance:
List of sanctions and export controls by country
Restricting Sales Orders for a Country
- Open a System Data screen (show me how).
- Open the System Data | Countries screen.
- Press Alt+E or click Edit to enter edit mode.
- Select a country that is subject to export restrictions.Example: Sudan
- Set the Max SO Value field to 0.01.
- Repeat this process for any additional countries that require restrictions.
- Press Ctrl+S or click Save to save your changes.
What Happens When a Restricted Order Is Created?
When a user attempts to save a sales order for a customer in a restricted country and the order value exceeds the configured maximum value, Khaos Control will prevent the order from being saved and display the following message:
Exception - The order value exceeds the maximum order value for the customer country
Using a value of 0.01 effectively prevents normal sales orders from being created for customers in the selected country.
Important Notes
- The restriction is based on the customer's country.
- The maximum sales order value can be configured independently for each country.
- Setting a very low value, such as 0.01, provides a simple way of preventing orders from being processed while still allowing the country to remain available within the system.
- You should regularly review any export controls and sanctions that apply to your business to ensure country restrictions remain up to date
Data Query
The following data query shows those countries for which maximum Sales Order values have been set:
SELECT country, country2_code, max_so_value FROM country
WHERE max_so_value <> '0.00'
ORDER BY country
/************************************************************
Sales Orders - Countries with sales order restrictions
This data query is provided as a teaching aid and is not
covered by your support agreement
13-May-2009 Created (GKS)
************************************************************/
 | Data Query is an Advanced User feature. |
Additional Information
The Max SO Value field can be used for more than just export control compliance. Some organisations also use it to apply internal trading restrictions or additional approval processes for specific countries. Configuring country limits appropriately can help ensure sales orders comply with both regulatory and company requirements.