Difference between revisions of "Channels 2.0 Imported Orders Tab"

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The <code>[&nbsp;Channels&nbsp;|&nbsp;Orders&nbsp;]</code> tab of the [[Channels]] screen serves two key purposes:
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# When first connecting Khaos Control to your channel,
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# After this point, the <code>[&nbsp;Channels&nbsp;|&nbsp;Orders&nbsp;]</code> tab allows you to view the orders that have been successfully and review any import failures.
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===Top Filters===
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*'''Date From''' and '''Date To''' {{tfc}}: filters the sales orders by the date they were identify by Khaos Control for import.
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*'''Channel''' {{tfc}}: filters for sales order coming from a specific channel.
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*'''Import Status''' {{tfc}}: filters for sales orders with specific import statuses:
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**'''Not attempted'''
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**'''Failed'''
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**'''Skipped'''
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**'''System error'''
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**'''Retrying'''
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**'''Ignore'''
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**'''OK'''
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===Channels Orders Grid===
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*'''Channel''': the channel the sales order has come from.
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*'''Order Ref''': the sales order reference from the channel, prefixed and suffixed based on your configuration on the [[Channel Detail Setup Tab|<code>[&nbsp;Channels&nbsp;|&nbsp;Detail&nbsp;|&nbsp;Setup&nbsp;]</code>]] tab.
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*'''Import Attempts''': details the number of times Khaos Control has attempted to import the order from the channel.<br/> '''Note''': if the order imports successfully on the first attempt, this will display '''1'''.
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*'''Status''': the current import status of the sales order, for example '''OK''' if successfully imported or '''failed''' if Khaos Control is unable to import the order.
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*'''Error''': if Khaos Control is unable to import the sales order, this field will display a message informing the user why.
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*'''Order Date''': the date the sales order was placed on the channel.
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*'''Summary''': displays a short summary of the order, for example detailing the total order value, number of items on the order and the customers email address. <br/>'''Note''': not all channels provide this information.
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*'''SO Code''': if the sales order has imported successfully, this will display the Khaos Control sales order number.
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*'''Alt. Code''': if the channel provides a secondary code (for example, an ID number) it will be displayed here.
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*'''Customer''': if the sales order has imported successfully, this will display the name of the customer in Khaos Control.
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*'''Inv. Status''': if the sales order has imported successfully, this will display the sales orders current stage in [[Staged Processing|Sales Invoice Manager]]. 
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===Context Menu===
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*'''Goto Customer''':
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*'''Goto Sales Order''':
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*'''Ignore/don't import''':
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*'''Ignore/don't import (All)''':
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*'''Retry download''':
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*'''Apply Value Range''':
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*'''Clear Selection''':
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{{seealso |
 
{{seealso |

Revision as of 16:59, 3 November 2017


The [ Channels | Orders ] tab of the Channels screen serves two key purposes:

  1. When first connecting Khaos Control to your channel,
  2. After this point, the [ Channels | Orders ] tab allows you to view the orders that have been successfully and review any import failures.


Top Filters

  • Date From and Date To (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters the sales orders by the date they were identify by Khaos Control for import.
  • Channel (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters for sales order coming from a specific channel.
  • Import Status (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters for sales orders with specific import statuses:
    • Not attempted
    • Failed
    • Skipped
    • System error
    • Retrying
    • Ignore
    • OK

Channels Orders Grid

  • Channel: the channel the sales order has come from.
  • Order Ref: the sales order reference from the channel, prefixed and suffixed based on your configuration on the [ Channels | Detail | Setup ] tab.
  • Import Attempts: details the number of times Khaos Control has attempted to import the order from the channel.
    Note: if the order imports successfully on the first attempt, this will display 1.
  • Status: the current import status of the sales order, for example OK if successfully imported or failed if Khaos Control is unable to import the order.
  • Error: if Khaos Control is unable to import the sales order, this field will display a message informing the user why.
  • Order Date: the date the sales order was placed on the channel.
  • Summary: displays a short summary of the order, for example detailing the total order value, number of items on the order and the customers email address.
    Note: not all channels provide this information.
  • SO Code: if the sales order has imported successfully, this will display the Khaos Control sales order number.
  • Alt. Code: if the channel provides a secondary code (for example, an ID number) it will be displayed here.
  • Customer: if the sales order has imported successfully, this will display the name of the customer in Khaos Control.
  • Inv. Status: if the sales order has imported successfully, this will display the sales orders current stage in Sales Invoice Manager.

Context Menu

  • Goto Customer:
  • Goto Sales Order:
  • Ignore/don't import:
  • Ignore/don't import (All):
  • Retry download:
  • Apply Value Range:
  • Clear Selection:


See Also

Visit KhaosWikiX at https://support.khaoscontrol.com/wiki_kcx/ to see the following:

Contact the Khaos Team