Difference between revisions of "Channels 2.0 Imported Orders Tab"

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*'''Goto Customer''': opens the [[Customer General Tab|<code>[&nbsp;Customer&nbsp;| Detail&nbsp;| General&nbsp;]</code>]] screen for the customer linked to the associated sales order (assuming it has been successfully imported.  
 
*'''Goto Customer''': opens the [[Customer General Tab|<code>[&nbsp;Customer&nbsp;| Detail&nbsp;| General&nbsp;]</code>]] screen for the customer linked to the associated sales order (assuming it has been successfully imported.  
 
*'''Goto Sales Order''': opens the [[Sales Orders Main Tab|<code>[&nbsp;Sales&nbsp;Order&nbsp;|&nbsp;Main&nbsp;]</code> screen for the associated sales order (assuming it has been successfully imported.  
 
*'''Goto Sales Order''': opens the [[Sales Orders Main Tab|<code>[&nbsp;Sales&nbsp;Order&nbsp;|&nbsp;Main&nbsp;]</code> screen for the associated sales order (assuming it has been successfully imported.  
*'''Ignore/don't import''':
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*'''Ignore/don't import''': marks the green-selected orders as ignore and prevents Khaos Control from importing the order. For example if you are first connecting to a channel and the order has already been processed or because an order has failed to import and you have created it manually within the system.
*'''Ignore/don't import (All)''':
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*'''Ignore/don't import (All)''': marks all of the visible sales order as ignore and prevents Khaos Control from importing them.
*'''Retry download''':
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*'''Retry download''': either;
*'''Apply Value Range''':
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**Reattempts to import the green-selected sales orders once import conflicts have been resolved, or;
*'''Clear Selection''':
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** Reverses the above '''Ignore''' options.
 
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{{seealso |
 
{{seealso |

Revision as of 17:25, 3 November 2017


The [ Channels | Orders ] tab of the Channels screen serves two key purposes:

  1. When first connecting Khaos Control to your channel,
  2. After this point, the [ Channels | Orders ] tab allows you to view the orders that have been successfully and review any import failures.


Top Filters

  • Date From and Date To (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters the sales orders by the date they were identify by Khaos Control for import.
  • Channel (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters for sales order coming from a specific channel.
  • Import Status (Red Traffic Light Filter   /Green Traffic Light Filter   traffic light filter): filters for sales orders with specific import statuses:
    • Not attempted
    • Failed
    • Skipped
    • System error
    • Retrying
    • Ignore
    • OK

Channels Orders Grid

  • Channel: the channel the sales order has come from.
  • Order Ref: the sales order reference from the channel, prefixed and suffixed based on your configuration on the [ Channels | Detail | Setup ] tab.
  • Import Attempts: details the number of times Khaos Control has attempted to import the order from the channel.
    Note: if the order imports successfully on the first attempt, this will display 1.
  • Status: the current import status of the sales order, for example OK if successfully imported or failed if Khaos Control is unable to import the order.
  • Error: if Khaos Control is unable to import the sales order, this field will display a message informing the user why.
  • Order Date: the date the sales order was placed on the channel.
  • Summary: displays a short summary of the order, for example detailing the total order value, number of items on the order and the customers email address.
    Note: not all channels provide this information.
  • SO Code: if the sales order has imported successfully, this will display the Khaos Control sales order number.
  • Alt. Code: if the channel provides a secondary code (for example, an ID number) it will be displayed here.
  • Customer: if the sales order has imported successfully, this will display the name of the customer in Khaos Control.
  • Inv. Status: if the sales order has imported successfully, this will display the sales orders current stage in Sales Invoice Manager.

Context Menu

  • Goto Customer: opens the [ Customer | Detail | General ] screen for the customer linked to the associated sales order (assuming it has been successfully imported.
  • Goto Sales Order: opens the [[Sales Orders Main Tab|[ Sales Order | Main ] screen for the associated sales order (assuming it has been successfully imported.
  • Ignore/don't import: marks the green-selected orders as ignore and prevents Khaos Control from importing the order. For example if you are first connecting to a channel and the order has already been processed or because an order has failed to import and you have created it manually within the system.
  • Ignore/don't import (All): marks all of the visible sales order as ignore and prevents Khaos Control from importing them.
  • Retry download: either;
    • Reattempts to import the green-selected sales orders once import conflicts have been resolved, or;
    • Reverses the above Ignore options.
  • Apply Value Range: allows the user to specify a value that is to be applied to all of the currently selected rows/items for the current column.
  • Clear Selection: deselects the currently selected line(s).

See Also

Visit KhaosWikiX at https://support.khaoscontrol.com/wiki_kcx/ to see the following:

Contact the Khaos Team