Shipping Dialog

The Shipping Dialog allows the user to confirm which courier each order will use and if the order has been packed into multiple boxes which courier will be transporting them.

Note: the Weight used will depend on the following hierarchy:

  1. Actual Weight if no actual weight is entered in this dialog then the system will use...
  2. Postage Weight as defined in the [ Stock | Detail | Properties ] screen. If no postage weight is entered then the system will use...
  3. Average Weight as defined in the [ Stock | Detail | Properties ] screen.

Note that the 'additional' tab on the sales order will always show the average weight, even if the postage weight is different.

ScrSiConfirmShipX.jpg

Awaiting Shipping Grid (Top)

  • Ship Date: by default is today's date although the user can change it to an alternative date. This date will be set against the order once it is confirmed.

Grid Columns

  • Invoice: the system generated invoice number for the order on that line.
  • Box Barcode: if a number occupies this field then barcode scanning has been used when packing this order. If the barcode scanner is used to move the awaiting shipping (top grid) into shipping (bottom grid) then the system will look at this field first before looking at the Inv. Barcode.
  • Company Name: customer name for that order.
  • Order Date: by default the date that the order was created although this can edited by a user.
  • Box #: displays how many boxes were used to pack the order. If packing is not used it will display 1/1.
  • Box Description: is the short description for the packing item that this order was packed into.
  • Weight: the total weight of the order which is calculated by the amount of stock items multiplied by their individual weight as defined in [ Stock | Details | Properties " Avg Weight ].
  • Actual Weight: this is a manual input field that can be sent to the courier if courier integration has been done. Usually at this stage this field is not populated and is populated in the Shipped grid.

Awaiting Shipping Grid (Top) Context Menu

Shipping Confirmation Section

  • Barcode: if barcode scanning is used then the user can focus in this box and simply start scanning orders into the shipped grid (bottom) by scanning either the box or invoice barcode.
  • the MOVE ROW DOWN button shows a green arrow pointing downwards. : can be used in conjunction with barcode field to move order into the shipping grid (bottom).
  • the MOVE ROW UP button shows a green arrow pointing upwards. : can be used in conjunction with barcode field to move order from the shipping grid (bottom) back into the awaiting shipping grid (top).
  • Consign. Ref: the user can enter a Courier consignment reference number which can be attached to all orders that are scanned while it is present in this field.
  • Notes: allows the user to add any specific courier notes to the line the user is currently focused on in the either grid which will be added to the printed dispatch/courier labels.
    Note: the courier must support label notes or this field will not work, please email Development before using this field.
  • Shipping Dialog Help button: opens a dialog box with all keyboard shortcuts that are available for the Shipped grid (bottom). Courier shortcuts are setup in [ System Data | Couriers " ShortCut Key ] and are used to quickly set an alternative courier to the line the user is focused on in the Shipped grid (bottom).
  • the OLD SAVE button : saves any orders that have been moved into the Shipped grid (bottom). Exiting the dialog box using the OK button will also save any work done.
    Note: if the user clicks the Cancel button a warning popup will notify the user whether they really want to exit WITHOUT saving.

Shipped Grid (Bottom)

  • Invoice: is the system generated invoice number for the order on that line.
  • Consignment Ref: the consignment reference that populated the Consign. Ref box in the Shipping Confirmation Section.
  • Courier: displays the courier the order is to be shipped with.
    Note: this can be set by the user on the sales order, courier banding and delivery rates based on weight and/or value or by the user in this grid by focusing in this cell and pressing F4 which will display a list of all couriers. Courier shortcuts can also be used, please refer to ? Button above for shortcuts.
  • User: must be defined by the user and is designed to display the user who processed this order.
  • Weight: displays the total weight for the order. If the order is split between different boxes then this figure is the that box.
  • # Labels: displays the quantity of dispatch/courier labels to be printed. The number of labels can be amended here.
  • Actual Weight: this can be a manually entered weight for a specific order. Check with the Khaos Control Projects Team if you have courier integration enabled as to the priority of this field.
  • Box Barcode: displays the box barcode number. This is only available when the Barcode system is being used.
  • Company Name: the customer name for that order.
  • Order Date: the date that the order was created although this can edited to an alternative date in the sales order.
  • Ship Date: the date the order was shipped i.e. was moved from the Awaiting shipping grid at the top to the bottom Shipped grid.
  • Box #: displays how many boxes were used to pack the order. If packing is not used it will display 1/1.
  • Box Description: the short description for the packing item that this order was packed into.
  • Width, Height, Depth, Volume: these columns can be manually entered with the measurements and volume of the box used for packing.
  • Shipping Error: error messages from couriers such as Metapack and NetDespatch who are configured using the Courier Options dialog are displayed here. Invoices with error messages will have a red background in the Staged Processing grid.

Shipped Grid (Bottom) Context Menu

See Also


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