How To: Delete a Shipment Item from an existing Shipment

You can remove items from a subscription if they are no longer required on future shipments. This is useful when a customer no longer wishes to receive a particular item as part of their subscription.
Note: Items can only be removed from unprocessed subscription shipments.

Remove an Item from a Subscription

  1. Open the required subscription by double-clicking it in the Subscriptions List screen.
  2. Enter edit mode.
  3. Select the subscription item you want to remove.
  1. Delete the selected line from the subscription.
    Note: If you green-select multiple items, you will be asked to confirm that you want to delete more than one line. Select Yes to continue.
  2. Save your changes.

Additional Information

  • Removing an item only affects future unprocessed shipments.
  • Any shipments that have already been processed will not be changed.
  • If you need to remove several items at once, green-select multiple lines before deleting them to update the subscription more efficiently.

See Also


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