How To: Delete a Shipment Item from an existing Shipment
Table Of Contents
You can remove items from a subscription if they are no longer required on future shipments. This is useful when a customer no longer wishes to receive a particular item as part of their subscription.
Note: Items can only be removed from unprocessed subscription shipments.
Remove an Item from a Subscription
- Open the required subscription by double-clicking it in the Subscriptions List screen.
- Enter edit mode.
- Select the subscription item you want to remove.
- Delete the selected line from the subscription.Note: If you green-select multiple items, you will be asked to confirm that you want to delete more than one line. Select Yes to continue.
- Save your changes.
Additional Information
- Removing an item only affects future unprocessed shipments.
- Any shipments that have already been processed will not be changed.
- If you need to remove several items at once, green-select multiple lines before deleting them to update the subscription more efficiently.