How To: Print a Complaint Summary Report
The Complaint Summary report displays comments and complaints made against stock items in the
[ Customer | Detail | CRM | Comments/Complaints ] screen. The complaints are grouped by level 2 stock type and covers the period selected. This report is available from either the Customer Other Actions Menu or from the CRM Manager Other Actions Menu.
- Open a Customer screen . or Open a CRM Manager screen .
- Press to open the 'Other Actions' menu. or clicking the down arrow immediately to the right of the
- Select Print and then Complaint Summary.
- In the Select Month and Year popup change the Month and Year as appropriate.
- Click on OK, the report will be displayed.
Note: the Customer Comments/Complaints report lists comments and complaints by general and stock specific reasons, see How To: Create a Comment/Complaint Report.