Customer and Supplier Screen

Khaos Control stores Customer and Supplier records in the same table. You can control whether to display Customers or Suppliers by changing the setting of the 'Search Suppliers' checkbox on the Customer/Supplier screen. References to customers in this section therefore also refer to suppliers, unless otherwise stated.

In the [ Customer (or Supplier) | Detail ] screens the  button opens the [ Customer | CRM | Communication Log ] for currently selected customer or supplier whose URN and name are displayed to the left of the button.

Note: The "Supplier" option is used to indicate whether a particular company is primarily a Customer (included in customer lookup when creating a new Sales Order) or a Supplier (included in supplier lookup when creating a new Purchase Order). However, it is possible to raise purchase order and sales orders against either.

The customer/supplier section is comprised of the following tabs and menus:

• Customer List Tab
• Detail Tab
  • General Tab
  • Financial Tab
  • Address Tab
  • Customer Service Tab (only on customer screen)
    • Sales Orders/Invoices Tab
    • Back Orders Tab
    • Product Analysis Tab
    • Tracking Tab
  • Supplier Summary Tab (only on supplier screen)
    • Supplier Summary Supplier History Tab (only on supplier screen)
    • Supplier Summary Supplier Stock Tab (only on supplier screen)
  • CRM (Customer Relationship Management) Tab
    • Free Text Notes
    • Communication Log
    • Tasks
    • Comments/Complaints
    • Key Codes
  • Statement Tab
  • Structured Pricing Tab (only on customer screen)
    • Prices (Customer)
    • Prices (Customer Classification)
  • Delivery Rate Tab (only on supplier screen)
  • Other Tab
    • Extended Stock Description
    • History/Standing Items
    • Delivery Rounds/Call Lists
    • Overrider Discounts
• Supplier Price Lists Tab (only on supplier screen)
  • Supplier / Stock (1)
  • Classification / Stock (2)
  • Supplier / Type (3)
  • Classification / Type (4)

• Other Actions Menu